General Information - Hell’s Gates

WHAT IS HELL'S GATES

Hell’s Gates is an outdoor reality drama. This means that you are not just watching, but you are actually a part of the whole experience. You are placed in a group that will enter an outdoor trail that carries you through nine different scenes of shocking reality. There will be live actors, video effects, fires, explosions, gunfire, and life and death decisions through a near hour-long experience. The setting for Hell’s Gates is the end time events as found in the book of Revelation, including the Great Tribulation period.

Hell's Gates has taken the following precautions in respect to COVID-19

Groups will not be allowed inside the building until 30 minutes prior to their departure time, except to purchase concessions or merchandise
Hell’s Gates is primarily an outdoor event so masks are welcome but not mandated. Hell’s Gates masks will also be available to purchase
Group sizes have been significantly reduced to avoid overcrowding

At times throughout the event, 6' distancing will not be possible. If you feel this compromises your personal safety, you should take other protective measures or choose not to attend Hell's Gates this year.
Any person entering the premises waives all civil liability against this premises owner and operator for any injuries caused by the inherent risk associated with contracting COVID-19 at public gatherings, except for gross negligence, willful and wanton misconduct, reckless infliction of harm, or intentional infliction of harm, by the individual or entity of the premises

WHO CAN EXPERIENCE HELL'S GATES?

Due to the intense nature of the event, parental discretion is advised.

PARENTAL ADVISORY: THIS EVENT IS NOT RECOMMENDED FOR CHILDREN UNDER THE AGE OF 12. NO ONE UNDER THE AGE OF 10 WILL BE ADMITTED!

IS CHILDCARE PROVIDED?

No childcare is provided, so please make appropriate plans for your children before attending the event.

WHEN CAN I GO THROUGH HELL'S GATES?

Hell’s Gates is open three weekends this fall: October 22nd, 23rd, and 24th; October 29th, 30th, and 31st; November 5th, 6th, and 7th.

The doors open at 6:30 PM. The first group will line up at 7 PM. Subsequent groups leave every 10 minutes. Due to time change, we will start an hour earlier on November 7th and the doors will open at 5:30 PM.

When ordering tickets, you will purchase for a specific departure time. Due to COVID-19 precautions, only guests departing within 30 minutes will be allowed inside the building. Those arriving more than 30 minutes early will be allowed in the concession and merchandise purchasing areas only. ARRIVING LATE FOR YOUR DEPARTURE TIME WILL CAUSE YOU EXTENDED DELAYS.

Where is Hell's Gates located?

Hell’s Gates is located at 329 Harmony Church Rd, Dawsonville, GA 30534. Hell’s Gates operates in the facilities of Lighthouse Baptist Church in Dawsonville, GA.

IS HELL'S GATES WHEELCHAIR ACCESSIBLE?

Hell’s Gates is generally considered Wheelchair Accessible, however, the drama occurs entirely outside and some areas are mulched. Hell’s Gates cannot provide wheelchairs for our guests and cannot provide staff to transport you through the drama. If you require the use of a wheelchair, you will need to bring one with you and also make sure you have someone to assist you through the drama. Be advised, the terrain does include some steep inclines.

WHAT DOES IT COST TO EXPERIENCE HELL'S GATES?

The individual ticket price is $15 each. Groups of 20 or more receive a group rate of $12 per ticket when purchasing in advance on our website.

Groups of more than 30 must purchase by calling 888-295-0099 or emailing customer service at customer_service@hellsgates.com

HOW DO I RESERVE A TICKET TO EXPERIENCE HELL'S GATES?

Due to the expected response, it is advisable to purchase tickets in advance through this website. You are more likely to get the date and time you desire and you can be sure to experience Hell’s Gates with your friends. You may also purchase tickets in person at the event each night based on availability. Walk-in tickets will place your group in the next available time slot, which could result in a wait.

CAN I CHOOSE THE TIME I WANT TO EXPERIENCE HELL'S GATES?

Yes. When you order tickets in advance (online) you will be able to choose your departure time. Most of the time we can accommodate your choice of departure time unless you wait until the last minute to register. All groups will leave promptly at the scheduled departure time.

IF I PURCHASE ONLINE WHEN DO I RECEIVE MY TICKETS?

At the end of the online order process, you will be emailed a ticket with a QR code.

Please print your Ticket Confirmation email or bring it on your smartphone.

It is quite possible the confirmation email will go to your spam folder. Please check all spam folders prior to submitting a customer support ticket.

You must print out and bring your Ticket Confirmation or bring it on your smartphone in order to gain entrance to the program.

If you do not receive a Ticket Confirmation, please click here to contact us for further assistance.

WHAT SHOULD I WEAR?

You will want to wear casual clothes with shoes suitable for an outdoor trail.

Remember, Hell’s Gates is an outdoor event and you should dress appropriately to the temperature on the night you plan to go through.

WHAT IF IT RAINS?

Like a sporting event, Hell’s Gates will proceed rain or shine. We suggest you bring raincoats if rain is in the forecast.

WILL THERE BE CONCESSIONS AVAILABLE?

Yes! While you are waiting for your departure time, you can purchase some great food and drinks at very reasonable prices. Hell’s Gates merchandise will also be available.

OTHER ITEMS

Only under extremely severe weather conditions will Hell’s Gates be postponed or delayed.
Parking is free.
Outdoor restrooms are available.
We are unable to provide refunds. Purchases are final.