Yes. Tickets are $12 but for orders of 20 or more the group rate is $10 per ticket. The group discount will be automatically applied at checkout before you finalize your order.

Hell’s Gates will go on as scheduled even during inclement weather. In the case of severe lighting the operation may be paused until the lightning passes. Operations will be resumed immediately and all remaining time slots will be pushed back accordingly. There are no refunds and no exchanges given for any reason.

Hell’s Gates is generally considered Wheelchair Accessible, however, the drama occurs entirely outside and some areas are mulched. Hell’s Gates can not provide wheelchairs for our guests and can not provide staff to transport you through the drama. If you require the use of a wheelchair, you will need to bring one with you and also make sure you have someone to assist you through the drama.

We suggest that no one under 12 be permitted into Hell’s Gates. We insist that children 10 and under do not go through the program. If you decide to bring your child anyway, there is no guarantee they will be allowed to walk down the trail, and there are absolutely no refunds.

Because Hell’s Gates is based on a reservation system, we do not give refunds or exchanges.

No. Hell’s Gates provides no childcare and there is no access to childcare facilities on site during that time.

You will want to wear casual clothes with shoes suitable for an outdoor trail. Remember, Hell’s Gates is an outdoor event and you should dress appropriate to the temperature on the night you plan to go through.

We will allow you to walk through in the next available time slot WITHIN THE SAME NIGHT, which may result in an extended wait-time. Tickets will only be good for the day in which they were purchased.